How long does it takes for my issue to get resolved?

One of our Concierge Specialists will be in touch regarding your submitted claim within 2 business days. The process of a claim can be reliant on information provided by you and can delay if we're waiting on a reply. All communication will be handled over email from our authorized "concierge@orderprotection.com" email address.

Claims typically take between 1-3 days to resolve after submission.