Customer FAQ
- Shipment cancelled by sender
- My order is late
- What is OrderProtection.com?
- How do I file a claim?
- How long does it takes for my issue to get resolved?
- I only received partial of my order. What do I need to do?
- I didn't order an item. How do I get a refund?
- When should I report an order issue?
- How long do I get my money back?
- How can I change details of my order?
- How can I cancel my order?
- I no longer live in my current address. Can I just get a refund?
- I don't like the product. Can I get a refund?
- How do I get a refund?
- What is the OrderProtection.com phone number?